Mailchimp är en ledande, webbaserad marknadsföringsautomatiseringstjänst som låter användare skapa och dela nyhetsbrev och samla in analyser om kundernas engagemang. Plattformen erbjuder omfattande verktyg som hjälper användare att skapa riktade e-postmeddelanden samt köra Facebook-annonskampanjer, förutom att kunna automatisera uppföljningar och övervaka kampanjens framsteg. Mailchimp är också en pålitlig plattform för att samla in och analysera e-postsvar, samtidigt som användarna får verktygen för att enkelt designa, dela och spåra e-postnyhetsbrevets prestanda från en enda instrumentpanel.
Capabilities |
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Segmentet |
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konfiguration | Moln / SaaS / webbaserad, mobil Android, mobil iPad, mobil iPhone |
Support | 24/7 (liverepresentant), chatt, e-post/hjälp, vanliga frågor/forum, kunskapsbas, telefonsupport |
Utbildning | Dokumentation |
Språk | Engelska |
I like that it shows the analytics and I enjoy the convenience of using it. I was not trained on using the product and was able to pick it up quite quickly.
It does not filter out bad contacts so it will still send to them unless you manually delete them
it is convenient and cheap
I like the reporting and tracking features.
I truly loathe the differences across email servers - particularly when using the code your own feature - there are always white spacer lines on some email clients and not others.
We are communicating with customers and offering promotions.
the easiness to use the app, UI/UX were amazing, but the result were not as satisfying
very spam-like, can be easily ignored by target audience.
mass email distribution
I like the drag and drop email templates. They are clean, mobile friendly, and easy to use.
The automation feature is extremely complicated and convoluted. It is also difficult to find help information for Mailchimp.
Email contact with customers. This tool makes it easy to reach everyone on your mailing list at once.
The interface is pretty easy to use and follow along.
MailChimp often reports a high delivery rate yet customers complain of not receiving emails.
I needed a list management system to email newsletters to my customers. I have not realized any benefits from MailChimp and I recommend switching to MailerLite.
I can't send a campaign because they are saying I have default text but I've already deleted all of the default text. I'm now stuck on "hold" waiting for someone in customer service to respond to the chat with no note on how long it will take them to respond, just that they are busy and will get to me eventually. Your customer service really sucks. Super frustrating
See above. Technical issues that are not actually there and then saying you'll provide customer service but not actually providing any. Awful.
I have no idea what this means. I'm trying to do an e-mail campaign so we are paying for Mail Chimp and they have technical bugs and their customer service sucks. I can't upload a scree shot becau
It is easy to use. It is good for people that have modest needs.
It does not offer professional design services. It is a very basic program. It is had to customize and has a very basic design
I am looking for a great email marketing program and I am clear that it will increase my ROI.
Great company when they started. I enjoyed their fast customer service in the day.
Customer service is based on a rule book. Look out Comcast, here comes MailChimp.
Use to be a great tool to communicate with customers and prospects.